Free Standard Shipping
Orders are fulfilled through our domestic logistics partner based in Sydney, to ensure fast local delivery. We offer free standard shipping via Fedex, Australia Post, DHL on most orders within Australia (excluding remote regions). We are committed to getting your diagnostic tools to you as quickly and efficiently as possible.
Where is my order shipped from?
Orders are fulfilled through our domestic logistics partner based in Sydney, BC, to ensure fast local delivery. In the event that an item is temporarily out of stock locally, it will be fulfilled via our international logistics network (e.g., from our Hong Kong hub).
Estimated Delivery
Note: Delivery times are estimates and may vary due to factors such as location, carrier delays, or external conditions.
Order Processing Time
Most orders are processed and handed to the carrier within 24–48 business hours (excluding weekends and holidays). In rare cases such as high order volume or stock delays, processing may take up to 5 business days.
Once your order has been dispatched, we will provide a tracking number via email so you can monitor your package. Please allow 24–48 hours for the tracking information to update.
Shipping Address Change
If you would like to change the shipping address, please contact us via email as soon as possible. Once the order has been shipped, we are unable to alter the address.
International Shipping Duties & Taxes
If your order is shipped from outside Australia due to stock availability, you are responsible for import duties, taxes, or customs fees charged by Australia Customs. We recommend contacting us at sales@obdprice.com
Returns, Refunds, and Exchanges
We accept returns within 30 days of delivery.
For a return address and more details, please visit our Return Policy. Free to contact us at sales@obdprice.com if there any more concerns.
Contact info：
Email: sales@obdprice.com
International Support Hotline (WhatsApp)：+86 13420181561
Company: UUC Technology Co., Limited
Address: FLAT 2401-16 WING SHING INDUSTRIAL BUILDING 26 NG FONG STREET SAN PO KONG KL
Welcome to OBDPRICE AU, operated by UUC TECHNOLOGY CO., LIMITED.
OBDPRICE AU is an authorized reseller of Autel products. The Autel products offered on our website are genuine and sourced through authorized distribution channels. We maintain valid authorization documentation from Autel and operate in accordance with industry standards and applicable e-commerce regulations.
We are committed to providing authentic automotive diagnostic tools, accurate product information, transparent business practices, responsive customer support, and dependable after-sales service for our customers.
Contact info：
Company: UUC Technology Co., Limited
Address: FLAT 2401-16 WING SHING INDUSTRIAL BUILDING 26 NG FONG STREET SAN PO KONG KL
Email: sales@obdprice.com
International Support Hotline (WhatsApp)：+86 13420181561
Official Authorization Certificate:
Please refer to our Official Authorization Certificate below, or verify our dealer status directly via Autel.com.
What This Means for You:
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Authenticity Guaranteed – Every tools come with a unique Autel serial number(S/N) and it it is verifiable on the official Autel platform.
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Official Software Updates – Enjoy continuous updates and the latest features directly from Autel.
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Global Warranty Coverage – All products include full Autel manufacturer warranty and we offer 30-day return and refund policy
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Reliable Technical Support – OBDPRICE team and Autel’s official support will assist you whenever needed.
