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Warranty Policy

Autel 1-Year Warranty & OBDRPICE 1-Year Warranty

Thank you for choosing OBDPRICE as your trusted supplier. We believe in the quality and reliability of our products and want to ensure your satisfaction. This Warranty Policy outlines the terms and conditions of warranty coverage provided by OBDPRICE for the products purchased from us.

1. Warranty Coverage:

  • All products purchased from OBDPRICE are covered by a one-year manufacturer's warranty & one-year OBDPRICE warranty.
  • The warranty covers defects in materials or workmanship under normal use.

2. Warranty Claims:

  • In the event that a product develops a defect covered by the warranty, please contact our customer support team within the specified warranty period.
  • We may require proof of purchase, such as an order number or invoice, to verify eligibility for warranty claims.
  • Our customer support team will guide you through the warranty claim process, including any necessary troubleshooting steps or documentation.

3. Warranty Exclusions:

  • The warranty does not cover damage caused by misuse, negligence, accidents, improper installation, unauthorized repairs or modifications, or any other circumstances beyond normal and intended use.
  • Consumable items, such as batteries, cables, and software, are typically not covered under warranty unless explicitly stated by the manufacturer.
  • OBDPRICE reserves the right to reject warranty claims if the product has been tampered with or if the warranty seal has been broken.

4. Resolution Options:

If a warranty claim is approved, we will offer one or more of the following resolution options:

  • Repair: We will repair the defective product free of charge.
  • Replacement: We will provide a replacement product with similar functionality and specifications.
  • Refund: We will issue a refund for the purchase price of the defective product.

5. Shipping:

  • Any shipping costs incurred for warranty claims, such as returning the defective product, may be the responsibility of the customer unless otherwise stated.
  • OBDPRICE will not be liable for any damage or loss that occurs during the shipping process. We recommend using a reliable shipping method with tracking and insurance.

6. Limitation of Liability:

  • OBDPRICE's liability under this warranty is limited to the repair, replacement, or refund of the defective product.
  • In no event shall OBDPRICE be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the warranty or use of the product.

For further details or inquiries regarding warranty coverage, please contact our customer support team.